Yes. Zwitchy is a real, registered business selling prepaid travel-data eSIMs, with a 30-day money-back guarantee on unused plans and support you can reach around the clock. Here's exactly who we are and how it works, so you can judge for yourself.
Zwitchy is operated by Now On Company Limited (company registration 0115564023284). You can reach our team any time by email, and our full company details and legal notice are below.
You buy a prepaid data plan and we provision an eSIM onto established local networks in your destination. You install it by scanning a QR code — usually in a couple of minutes — and your physical SIM and phone number stay exactly as they are. The eSIM only carries your data.
If an eSIM you bought hasn't been activated or used, you can request a full refund within 30 days — no restocking fee. Activated plans aren't refundable, and we tell you that up front.
Our team is on live chat 24/7, and most emails get a reply within about an hour. If an eSIM won't connect, we troubleshoot it with you before anything else.
Read what travelers say in our verified reviews, or check our profile on Trustpilot.
No. Zwitchy is operated by a registered company and sells prepaid eSIMs with a published 30-day money-back guarantee on unused plans. You can buy as a guest, keep your own number, and reach a real support team any time.