Question 1

Which countries does the North America eSIM cover?

Accepted Answer

The North America eSIM covers 3 countries on one plan, including United States, Canada, and Mexico — all on a single eSIM, with no swaps.

Question 2

Do I switch eSIMs at borders with a North America plan?

Accepted Answer

No — one North America plan works across the whole region, reconnecting to the best local network automatically each time you cross a border.

Question 3

How much does a North America eSIM cost?

Accepted Answer

North America plans start from $3.50, with 7 plans to choose from. You pay once — no contract and no auto-renew.

Question 4

How long is a North America eSIM valid?

Accepted Answer

North America plans are valid for 30 days. Validity starts when the eSIM first connects to a network, not when you buy it.

Question 5

How long do I have to activate my North America eSIM?

Accepted Answer

You can buy now and activate later: install and start your North America eSIM within 180 days of purchase. Your plan's validity only begins once the eSIM first connects.

Question 6

What is an eSIM and how is it different?

Accepted Answer

An eSIM is a digital SIM built into your phone. Instead of swapping a plastic card, you scan a QR code and a new data plan installs in seconds — your physical SIM stays in for calls and texts on your normal number.

Question 7

Will my phone work with an eSIM?

Accepted Answer

Almost every phone from the last few years supports eSIM — iPhone XS and newer, Google Pixel 3 and up, and recent Samsung Galaxy models. The quickest check is to look for an “Add eSIM” option in your settings, or an EID number under About.

Question 8

Does my phone need to be carrier-unlocked?

Accepted Answer

Yes. A travel eSIM only installs on a carrier-unlocked phone. If you bought yours outright it’s almost certainly unlocked; if it came on a carrier contract, ask your provider to unlock it before you travel.

Question 9

When should I install my eSIM?

Accepted Answer

Install it before you fly while you still have Wi-Fi. It won’t start counting data until you arrive and switch it on, so there’s no rush to activate — just install early and toggle it on when you land.

North America eSIM

How your eSIM works

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